Melissa Y.

Client Service Representative

Melissa is a Client Service Representative who brings a warm and welcoming energy to every interaction. With a background in the mortgage industry, nannying, and years of customer service, she is a natural people person who is organized, reliable, and always ready with a smile.

She is passionate about making a positive impact, whether she is helping a client through a tough day or ensuring things run smoothly. Her goal is always the same: be kind, be helpful, and create a supportive experience for every person and pet who walks through the door.

Outside of work, Melissa enjoys spending time outdoors, soaking up the sun, and making memories with family, friends, and her furry companions. She shares her home with two dogs and a rabbit, and she finds joy in the little moments, whether it is a good conversation, time in nature, or playing with her pets.